The repair log for renters.
Fettle helps a tenant report a repair, keep a timestamped record, and send it the way the tenancy agreement says. The agent or landlord can reply without an account.
The problem
Repair requests get lost between calls, emails and portals. Without a dated record it is hard to say what was asked, and when.
How it works
1. Report
The tenant answers a few short questions about the problem. Photos are optional.
2. Record and send
Fettle adds a timestamp and sends the report through the channel named in the tenancy agreement.
3. Reply without an account
The agent or landlord opens a link, replies, proposes a visit and arranges the repair. No sign-up.
4. Next steps you choose
If the requested date passes, reminders go out. The tenant can then choose to send a warning or a complaint, and sends every step themselves.
It records and routes. It does not judge.
- Facts only: what was asked, what was sent, what was answered, and when.
- The tenant reviews and sends every step.
- General information, not legal advice.